Frequently Asked Questions
Everything you need to know about shopping with OG KICKS.
Are all your sneakers authentic?
Yes, 100%. Every pair of sneakers sold at OG KICKS undergoes a rigorous multi-point verification process by our expert team to ensure authenticity and quality before they are listed for sale.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. Express shipping options are available at checkout if you need your fresh kicks sooner.
What is your return policy?
We offer a 14-day return policy for items in their original, unworn condition with all tags and security seals intact. Please note that some limited-edition releases may be final sale.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Clearpay.
How do I know what size to order?
Sizing can vary between brands like Nike, Adidas, and Yeezy. We provide a detailed size guide on each product page and recommend checking specific model reviews for 'true to size' (TTS) advice.
Can I sell my sneakers to OG KICKS?
Absolutely. We are always looking for deadstock or high-quality pre-owned pairs. Visit our 'Sell to Us' page or bring your items into our physical store for an instant quote.