Returns & Exchanges

At OG KICKS, we want to ensure you are completely satisfied with your purchase; if you're not happy with your order, you can return your items within 14 days of delivery for a full refund or exchange. All returned products must be in their original, unworn condition with all tags and security seals intact to be eligible for processing.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Securely pack your sneakers or apparel in the original shipping box, ensuring all original packaging and authentication tags are included.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the items and confirms they meet our quality standards, your refund will be processed to your original payment method within 5-7 business days.